Support & Downloads

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Contact Info
1822, Heather Street,
Bolingbrook, IL-60490, USA
+1 (312) 208-2976
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Privacy Policy

We respect your privacy. We want to ensure that you get the information, content, and experiences that matter most to you. We are committed to protecting the privacy of our Users.

Please read this Privacy Policy carefully, to learn more about the ways in which VI-NSIGHT uses and protects your personal information and data. This Privacy Policy covers the information that is collected from the User(s) (“User(s)” and/or “You”), whether or not you are a Registered User of VI-NSIGHT.

By accessing and using VI-NSIGHT and providing your information on VI-NSIGHT, you consent to the collection and use of the information you disclose on VI-NSIGHT by VI-NSIGHT and the relevant Administrators of VI-NSIGHT in accordance with the Terms of Use and this Privacy Policy. If you do not agree with the contents of this policy, please do not access or use VI-NSIGHT.

This Privacy Policy should be read in conjunction and together with the Terms of Use of VI-NSIGHT. Defined terms used but not defined herein shall have the meaning ascribed to them in the Terms of Use of VI-NSIGHT.

  1. Permissions Required – By downloading and using the VI-NSIGHT android application (URL for VI-NSIGHT App Download) or using the VI-NSIGHT website ( ), you may be required to consent to provide permissions for the application or website to use the following:
    1. Microphone – This is used by the VI-NSIGHT android application only for the purposes of recording your voice when the application explicitly requests you to record your voice while consuming Content. Such recording is stored only locally on your device. Additionally, on the VI-NSIGHT website, a Registered User can choose to include a voice recording while creating Content and this is stored as part of the relevant Content.
    2. Camera – The camera is used by the VI-NSIGHT android application only to scan QR Codes to access content and for LIVE Classroom participation across VI-NSIGHT.
    3. Access to File Manager – This is used by the VI-NSIGHT android application to transfer Content to an external storage space. Additionally, on the VI-NSIGHT desktop app, this is used to transfer Content to and from an external storage device like a pen drive or SD card.
  2. Information Collected –
    1. When you use VI-NSIGHT you may provide and/or VI-NSIGHT may access, capture or store certain personal information or general information or data with respect to your activities or usage of VI-NSIGHT, in accordance with the Terms of Use and this Privacy Policy.
      1. Information from Users, who access VI-NSIGHT as guest users without becoming Registered Users – User Type (Learner/ Instructor), Board, Medium and Class.
      2. Registered User’s Information – Depending on your mode of registration, for a User to become a Registered User, the following information is collected:

Registration Data: user name, email address or mobile number, password, medium of instruction, board of interest, classes of interest, topics of interest, state (self-declared) and district (self-declared). In the event of registration by a person under 18 years of age, VI-NSIGHT prompts the User to provide the email address or mobile number of a parent / guardian for the purposes of registration.

      1. Self-Declared Information – From the VI-NSIGHT profile page, a Registered User may choose to provide additional information such as name, mobile number, email address, organization or organisation name, organization U-DISE code or organisation code / number, ID as provided by your state/board/organisation, which will be shared with the relevant Administrators of VI-NSIGHT.
      2. VI-NSIGHT does not require or encourage children under 18 years of age to provide their personal information.
  1. Location Policy of VI-NSIGHT
    1. IP address is collected once, when you install the VI-NSIGHT android application for the limited purpose of ascertaining the State, City and District of origin.
    2. Your IP address is not stored at any time. When you access, register or log in to VI-NSIGHT, VI-NSIGHT obtains your IP address. This IP address is only collected temporarily and is used to determine your approximate location – State, City and District. This is a one-time activity, and once your State and District is determined as per VI-NSIGHT’s database, your IP address is promptly deleted permanently. While on our servers, your IP address is securely handled.
    3. The State, City and District determined through this process are then saved against as part of your VI-NSIGHT Device Profile. Registered Users are free to edit the State and District details at any time through their VI-NSIGHT Device Profile.
    4. The State and the District details are used for regional reporting on usage of VI-NSIGHT and remain anonymous at all times. All other terms and conditions set out in this Privacy Policy and the Terms of Use also apply to the collection of your IP address and determination of your location at the level of State, District and City.
  1. VI-NSIGHT Device Profile – In order to create a customised experience for you, as detailed in the section “Use of your Information“, an anonymised VI-NSIGHT Device Profile is generated when a User or Registered User uses VI-NSIGHT from any device. The VI-NSIGHT Device Profile comprises the information collected about you depending on your mode of access of VI-NSIGHT as mentioned above. If you are using VI-NSIGHT as a guest User, i.e. without registering on VI-NSIGHT, your user profile details are stored locally on your device. VI-NSIGHT ensures that your VI-NSIGHT Device Profile is handled securely.
  2. Cookies Policy – Cookies or other similar data collection software may also be used to receive and store certain types of information when you use VI-NSIGHT in accordance with the Terms of Use and this Privacy Policy and you hereby consent to the same.
  3. Data Policy of VI-NSIGHT –
    1. Data collected by VI-NSIGHT –
      1. Personal information or general information of Registered Users (depending on the mode of registration)
      2. Telemetry data in relation to your usage and interactions on VI-NSIGHT.
    2. Data Security 
      1. When you use VI-NSIGHT using a device, the device ID of your device is encrypted and an anonymised VI-NSIGHT Device ID is created on VI-NSIGHT.
      2. Your phone number and email ID are encrypted and stored securely.
      3. Additionally, a variety of methods such as network and infrastructure security, encryption and manual security procedures are used to secure your information and data against loss or damage and to help protect the accuracy and security of your personal information / general information / usage data and to prevent unauthorized access or improper use. If you think that VI-NSIGHT or any your personal information / general information / usage data is not secure or that there has been unauthorized access to the website or your personal data, please contact immediately.
      4. Rest assured, reasonable security measures as mandated under the (Indian) Information Technology Act, 2000 as amended and read with (Indian) Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 are being used to safeguard and protect your data and information.
      5. Although VI-NSIGHT strives to protect your personal information and data, it cannot guarantee the security of your data while it is being transmitted to its site; any transmission is at your own risk. Once your information has been received, reasonable procedures and security features are in place to reasonably endeavour to prevent unauthorized access in accordance with Indian law.
    3. Storage of your information or data – Your information or data will primarily be stored in electronic form however certain data may also be stored in physical form. The administrators and technology support providers of VI-NSIGHT may enter into agreements with third parties to store and process your information or data. These third parties will follow security standards to safeguard your information or data and administrators and technology support providers of VI-NSIGHT will, on a reasonable basis, require such third parties to adopt reasonable security standards to safeguard your information or data.
    4. Correct and updated information – You represent to us that the information or data you provide on VI-NSIGHT from time to time is and shall be correct, current and updated and you have all the rights, permissions and consents to provide such information or data. Your providing the information or data and the consequent storage, collection, usage, transfer, access or processing of the same in accordance with the Terms of Use and this Privacy Policy shall not be in violation of any third-party agreement, laws, charter documents, judgments, orders and decrees.
    5. Information for which we are not responsible – VI-NSIGHT may have Content, webpages, cookies, files, software, data or other information or communication links that are originated, created or posted by third parties that may have the capability to collect, store or use your data or information. The administrators and technology support providers of VI-NSIGHT are not responsible for such data or information collected, stored or used by third parties even if such third parties use VI-NSIGHT to collect, store or use such data or information. If you access VI-NSIGHT through a third party QR code scanner or through a web browser, the administrators and technology support providers of VI-NSIGHT are not responsible for the data or information collected by such third parties.
    6. Use of your information / data 
      1. One of the key purposes to collect your personal and general information or data is to provide you with a safe, efficient, smooth and customized experience, including, suggesting relevant Content based on your activity on VI-NSIGHT, tracking your progress, validating your contact details and issuing certificates for courses and other learning experiences on VI-NSIGHT.
      2. Your information to facilitate and provide various services on VI-NSIGHT.
      3. Your information or data may also be needed to resolve disputes; troubleshoot problems; help promote safe and efficient usage of VI-NSIGHT; measure interest in the services provided on VI-NSIGHT; inform you as required; detect and protect you and us against error, fraud and other criminal activity; enforce the Terms of Use or other agreements between us; and as otherwise described to you at the time of collection.
      4. At times Multiple Users may be looked at to identify problems or resolve disputes, and in particular may examine your information or data to identify users using multiple User IDs or aliases.
      5. Your information or data may be compared or reviewed for errors, omissions and for accuracy.
      6. You agree that your information or data may be used, to analyze the usage of VI-NSIGHT, improve VI-NSIGHT’s content and offerings, and customize VI-NSIGHT’s content, layout, and services. These uses improve VI-NSIGHT and better tailor it to meet your needs, so as to provide you with a smooth, efficient, safe and customized experience while using the site.
      7. You agree that your personal information may be used to contact you and deliver information to you with respect to administrative notices, and communications relevant to your use of VI-NSIGHT. By accepting the Terms of Use including the Privacy Policy, you expressly agree to receive this information.
      8. The administrators and technology support providers of VI-NSIGHT may use third parties as service providers to facilitate or outsource one or more aspects of service operations that are provided on VI-NSIGHT (e.g., search technology, discussion boards, technical service providers, affiliate) and therefore some of your information or data may be provided directly to these service providers. These service providers are topic to confidentiality and other legal restrictions that prohibit their use of the information provided to them for any purpose other than to facilitate specific website related operations.
      9. You understand, agree and acknowledge that the collection, storage and processing of your information or data on VI-NSIGHT is for a lawful purpose connected with a function or activity of VI-NSIGHT. You further understand, agree and acknowledge that your information or data which is classified as personal information as per applicable laws is considered necessary for us to provide various services on and in relation to VI-NSIGHT to you and for your usage of VI-NSIGHT.
    7. Compliance with laws and law enforcement – The administrators and technology support providers of VI-NSIGHT cooperate with governments and law enforcement agencies or any third party by any order under law for the time being in force to enforce and comply with the law. Any information about you will be disclosed to the government or law enforcement officials or private parties as, in the sole discretion of the administrators and technology support providers, if they believe necessary or appropriate to respond to claims and legal process, to protect their property and rights or a third party, to protect the safety of the public or any person, or to prevent or stop any illegal, unethical or legally actionable activity. Your information or data may also be provided to various tax authorities upon any demand or request from them. You acknowledge that VI-NSIGHT can be accessed from anywhere in the world and it will have users from all over the world and therefore governments, judiciaries or law enforcement authorities in various parts of the world may have or assume jurisdiction over VI-NSIGHT and VI-NSIGHT may be topic to the laws, rules, regulations and judgments of various countries, states, municipalities or provinces where it may not have a direct presence to store, process, collect, use or keep your information or data. You acknowledge that government or law enforcement authorities in the countries where your data or information is stored may have the right to decrypt, collect, monitor or access your data or information, which actions are completely out of the control of the administrators and technology support providers of VI-NSIGHT. The administrators and technology support providers of VI-NSIGHT do not take any responsibility for such actions.
    8. Deleting your information – If you wish to have the information or data that you have provided deleted, you can always do so by sending an email request to You may note that deletion of certain information or data may lead to cancellation of your registration with VI-NSIGHT and your access to certain features of VI-NSIGHT. You also agree and acknowledge that certain data or information cannot be deleted or may be prohibited to be deleted as required under any applicable law, law enforcement requests or under any judicial proceedings.